Amazon Prime Video Outage: Services Back Online
Affected Services:
- Amazon Prime Video
- Alexa
Outage Timeline:
- December 7, 2021: Outage reported at 5:56 PM PST
- December 7, 2021: Outage resolved within 2 hours
Amazon Web Services (AWS) experienced a major outage on Tuesday, December 7, 2021, affecting Prime Video and other services. Users reported issues accessing the streaming service and using Alexa, Amazon's voice assistant.
AWS acknowledges the outage, stating, "We are currently experiencing an issue that is affecting some of our services. We are working to resolve the issue as quickly as possible." The outage was resolved within two hours, with services returning to normal around 7:56 PM PST.
The outage impacted users across multiple regions, including the United States, Europe, and Asia. While some users were able to access Prime Video content, others experienced slow loading times or intermittent service interruptions.
Amazon has not yet released any official information regarding the cause of the outage. However, it is likely related to underlying infrastructure issues or a software bug. AWS engineers likely had to identify and fix the issue before restoring services.
Customers who experienced issues with Prime Video or Alexa during the outage can contact Amazon customer support for assistance. The company may also offer compensation or refunds to affected users.
Overall, the Amazon Prime Video outage was a temporary disruption that has been resolved. Users should now be able to access the streaming service and other AWS services without any issues.
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